Privacy Policy
Scope & Purpose
This Privacy Policy explains how SlateBook.ai (and its regional partner AI Mania LLC in the United States) collect, use, share, and protect personal information when you use our website, applications, AI-driven learning tools, and related services. It applies to students, parents, educators, and institutional users.
Information We Collect
We collect information you provide (name, email, phone, school, grade, billing information), content you upload (assignments, responses), usage and technical data (device identifiers, IP, logs), learning data (course progress, assessment results, learning preferences), and derived data (profiles, recommendations). We also collect limited payment information via PCI-compliant processors; card data is handled by the payment provider and not stored by SlateBook.ai.
Information Collected About Children & Minors
SlateBook.ai is designed for learners including minors. We follow applicable child-protection laws (e.g., COPPA, where applicable) and only collect personal data from children under the required legal basis (such as parental consent). For users under the age required by local law, we require verifiable parental consent before collecting personal information. Parents or guardians may review, correct, or request deletion of their child’s data.
How We Use Your Information
We use data to: (a) provide and personalize learning experiences and AI-driven recommendations; (b) operate and improve the platform; (c) deliver course content, assessments, and progress reports; (d) communicate with users about account activity, updates, and support; (e) process payments via third-party processors; and (f) meet legal and safety obligations.
Legal Basis for Processing (GDPR)
For users in jurisdictions subject to GDPR, our processing is based on one or more legal bases: (a) consent where requested (e.g., marketing); (b) performance of a contract (to provide platform services); (c) legitimate interests (to improve services, prevent fraud) balanced against user rights; and (d) legal obligations where required by law.
How We Share & Disclose Information
We do not sell personal data. We may share information with: (a) service providers and subprocessors (cloud hosts, analytics, email, payment processors); (b) schools or institutions that manage student accounts; (c) lawful authorities when required; and (d) our U.S. regional partner, AI Mania LLC, for local operations and compliance. We put contracts in place to require vendors to protect data.
Third-Party Services & Processors
We use reputable third-party processors (e.g., cloud service providers, analytics, payment gateways like Stripe/Razorpay, communication providers). These providers process data only to deliver services and are bound by confidentiality and security obligations. A list of major subprocessors is available upon request.
Data Retention & Deletion
We retain personal and learning data for as long as needed to provide services, comply with legal obligations, resolve disputes, and improve the product. Specific retention periods (e.g., inactive accounts, payment records) are defined in our internal retention schedule and may vary by jurisdiction. Users and institutions may request deletion or export of data; deletion requests are processed in accordance with applicable law.
Data Portability & User Rights
Where applicable, users have rights to access, correct, update, export, restrict processing, and delete personal data. For GDPR regions, users may also request data portability or lodge complaints with supervisory authorities. Parents/guardians may exercise rights for minor accounts. Contact our privacy team to submit requests; identity verification may be required.
Automated Decisions & AI Recommendations
SlateBook.ai uses automated models to personalize curriculum, recommend exercises, and assess progress. These automated decisions aim to enhance learning; they are subject to human oversight. Users may request explanations or contest outcomes where applicable. We continuously evaluate models for bias, fairness, and safety.
Security Measures
We implement administrative, technical, and physical safeguards, including access controls, encryption in transit (TLS) and at rest where appropriate, regular vulnerability assessments, and secure development practices. Despite best efforts, no online system is fully immune to risk. In the event of a security incident, we follow a breach response plan and notify affected users and authorities as required by law.
International Data Transfers
Data may be processed or stored in jurisdictions outside your country of residence (including India and the U.S.). Where transfers occur, we rely on appropriate safeguards such as Standard Contractual Clauses, data processing agreements, or other lawful transfer mechanisms.
Marketing & Communications
With consent where required, we may send newsletters, product updates, and promotional materials. Users can opt out of marketing communications at any time via unsubscribe links or account settings. Transactional communications (e.g., billing, security alerts) are necessary for account functionality and cannot be opted out of.
Cookies & Tracking Technologies
We use cookies and similar technologies for authentication, session management, analytics (to improve our service), and personalization. Users may control cookie settings via browser preferences; opt-out mechanisms are provided for analytics where required.
Payments & Billing
Payments are processed using PCI-compliant payment gateways. SlateBook.ai does not store full payment card numbers. Billing records (invoices, receipts) are retained for accounting and legal purposes. Refund, cancellation, and subscription policies are available in the Terms and in the user account area.
Institutional (School) Data
When institutions subscribe and manage accounts, data may be shared with designated administrators (teachers, IT). Institutions are responsible for notifying students/parents about their use of SlateBook.ai and ensuring lawful basis for processing student data under applicable education privacy laws.
Special Protections for Sensitive Data
We avoid collecting sensitive personal data (e.g., race, health, biometrics) unless explicitly required and with explicit consent and safeguards. If you submit sensitive information, we will process it only with your explicit consent and appropriate protections.
Breach Notification
In the event of a confirmed data breach impacting personal data, SlateBook.ai will follow legal requirements for notification. Affected users will be notified without undue delay and provided with recommended mitigation steps. Regulatory authorities will be notified when required.
Children, Parents & Guardians — COPPA & Local Rules
For children below legal age thresholds, we require parental consent before collecting personal data. Parents/guardians may access, review, and request deletion of their child's information. For U.S. users, we comply with COPPA frameworks as applicable; for EU users, we comply with GDPR rules for minors.
Data Access Requests & How to Contact Us
To exercise privacy rights (access, correction, deletion, portability), contact privacy@slatebook.ai. For region-specific inquiries, include your country and user account details. We may require identity verification and respond within statutory timeframes.
Regional Partner (U.S.) — AI Mania LLC
AI Mania LLC acts as the official SlateBook.ai partner for U.S. operations, marketing, and support. For users in the United States, certain operational data may be accessible to AI Mania LLC for support and compliance. AI Mania LLC adheres to applicable U.S. privacy and education laws. Contact US support at support@aimania.us for regional assistance.
Subprocessors & Vendor List
We engage subprocessors (cloud hosts, analytics, email & messaging providers, payment processors). We maintain an up-to-date list of major subprocessors upon request. Vendors process data only as instructed and are required to maintain adequate security and confidentiality controls.
Policy Changes
We may update this Privacy Policy as our services evolve. Material changes will be posted with an updated effective date and, where appropriate, notified to users. Continued use after changes indicates acceptance of the revised policy.
Limitations & Liability
While we strive to protect user data and provide accurate educational tools, SlateBook.ai is not liable for indirect damages arising from platform use. Liability limitations are subject to applicable law and will not affect non-waivable statutory rights.
Contact & Data Protection Officer
Questions or requests? Contact our privacy team: privacy@slatebook.ai. For U.S. matters, contact support@aimania.us. Where applicable, we publish DPO contact details on our website.
